At Leather Nomads, we strive to provide you with a seamless and satisfying shopping experience. We accept unworn and undamaged goods for returns within 15 days of purchase. Here's what you need to know:
1. All shoes customized on the "design your own" platform or "pre designed shoes" from our collections are eligible for returns.
2. If you're unsure about your size, please reach out to us at firstname.lastname@example.org, and our team will assist you.
- Your items must be unworn, undamaged, and in re-sellable condition. This means no creases, scuffs, scratches, or wear on the soles.
- Please ensure that the items are returned in their original packaging.
- Your return request must be submitted within 15 days of receiving your original order.
Free Shipping & Returns:
We offer free shipping and free returns for your convenience.
Unfortunately, we are unable to offer an exchange service at this time. If you wish to replace an item, please return the original purchase that is not required and place a new order for the replacement.
Once we receive and confirm the returned product is unworn and undamaged, we will issue a refund within two business days.
For full details and comprehensive information, we invite you to visit our dedicated Returns & Refunds page on our website.
Thank you for choosing Leather Nomads. We value your satisfaction and are here to assist you throughout the returns and refunds process. Should you have any further questions or concerns, please don't hesitate to contact us.